The Australian Government has introduced a new online support service to assist individuals in Australia whose visas have expired. This initiative aims to make it faster, easier, and safer for people to resolve their immigration status and make informed decisions about their future.
About the Service
The new system enables anyone with an expired visa or a Bridging Visa E to book a confidential appointment online at a time that suits them. Through this process, individuals can speak directly with a Status Resolution Officer (SRO) who provides accurate, personalised information about available options to regularise their visa status.
How It Works
Status Resolution Officers operate independently from the Australian Border Force, and all meetings arranged through the online service are voluntary and confidential. The focus is on supporting individuals to understand their situation and identify the best pathway forward—whether that involves applying for a new visa, departing Australia voluntarily, or exploring other lawful options.
Why This Matters
The launch of this digital service offers a safe and accessible channel for people to take proactive steps toward resolving their immigration status. Many individuals with expired visas are unaware of their options or feel uncertain about approaching authorities. The online system aims to remove those barriers and provide reassurance through direct, supportive guidance.
Take Action Now
If your visa has expired or you hold a Bridging Visa E, you can request a confidential appointment online.
Don’t delay—resolving your immigration status early can make all the difference to your future in Australia.
Status Resolution has provided the following link to request an appointment.